We pride ourselves on great service, this is what our customers have to say.
Scanlans Property Management
Brad and his team installed three sets of double gates at one of the developments I manage in Manchester City Centre; they have done a brilliant job. The whole process from quoting to completion has been professionally delivered. Brad delivered an informative quote, explained all options available and ensured we knew exactly what would happen and when. He re-quoted several times without issue as the client changed their minds and refined the requirements.
His team were superb. Excellent quality of work and very professional on site. The site was always left clean and tidy, they were very polite and keen to ensure we were happy. I have absolutely no hesitation in recommending Protek Gates and have offered to be a reference customer if required.
Ashley Williams BSc (Hons)
Protek were introduced due to the fact that we were having issues with our current service providers on both cost and service; our site consists of 50 loading bay docks/doors, 12 internal warehouse doors along with barriers and turnstiles. Initially we gave Protek the opportunity to carry out some repairs to our barriers and loading bays and straight away we saved a significant amount of money against what we had already been quoted, since these repairs they have subsequently been awarded the loading bay PPM and the barrier and turnstile PPM contracts again creating a saving but also vastly improving the service keeping callout response times to a minimum. Each and every engineer that I have had out to the site are polite and professional with a determination to get you back up and running there and then with no return visit. What more could I ask for?
I just wanted to drop you an email to say the Engineers that have attended site over the past few months have been fantastic. They have acted with nothing but the utmost professionalism when dealing with myself and when carrying out work on site. They worked very hard to fix all the doors that were continuously broken down and have kept me completely up to date with everything they have been doing.
I could not be more satisfied with the service that they have provided and the professionalism they showed. They are a credit to your company.
Keep up the good work and I will be in contact in the future.